Would like to be able to create a "Black List Number", a special number list that would be checked before doing any call.. If a number is included on this black list, the number should not be contacted (because it is a customer that has requested not to be disturbed by marketing calls).
This is known as "Robinson list" ( http://en.wikipedia.org/wiki/Robinson_list )
It would be would great if it would be possible that a Campaign could send an automatic email upon completion. It could be something like this:
Statistics for selected calls
Calls per trunk
from our business needs, and with our experience with different type of campaigns, i would suggest to add schedule parameter to a campaign object. Currently the campaign object has hours and working days, and can have refrance to schedule template which can hold dates.
i think it should be much easier and convenient to switch it:
schedule template define working hours + optional dates
but basic campaign "Active Period" must have date option as well.
the Opening hours rule should provision the campaign date to keep the SYSTEM running as we want. which i think it alredy does.
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