- Suggestions
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Идеи
+1
Завершен
Tracking agent activity
I would like to have a way to see from the Live page which agent is connected to when using an EP of type queue. This would make monitoring easier.
Сервис поддержки клиентов работает на платформе UserEcho
We are working on something similar for version 0.7. We expect to be able to log this information as well as to make reporting on campaigns a bit easier.
I confirm this is available in version 0.7.0 released yesterday.
(together with a large number of new goodies - see http://blog.wombatdialer.com/ for details)