+1
Completat

Tracking agent activity

WombatHunter fa 11 anys updated by WombatSupport fa 9 anys 3

I would like to have a way to see from the Live page which agent is connected to when using an EP of type queue. This would make monitoring easier.


We are working on something similar for version 0.7. We expect to be able to log this information as well as to make reporting on campaigns a bit easier.

I confirm this is available in version 0.7.0 released yesterday.

(together with a large number of new goodies - see  http://blog.wombatdialer.com/ for details)