tag:userecho.com,2024-03-29:/feeds/topics/uk//WombatDialer2016-09-03T11:07:43+00:00tag:wombatdialer.userecho.com,2016-09-03:/communities/1/topics/20-detailed-documentation-for-installation-and-troubleshooting-tips/2016-09-03T11:07:43+00:002016-09-03T11:07:43+00:00detailed documentation for installation and troubleshooting tips [ідеї] <p><span>there should be detailed documentation for installation and troubleshooting tips</span></p><br/><br/>запропонував(ла): walewalehttps://wombatdialer.userecho.com/users/15-wale/topics/tag:wombatdialer.userecho.com,2015-12-22:/communities/1/topics/15-campaign-scheduling-date/2015-12-22T13:08:09+00:002015-12-22T13:08:09+00:00Campaign scheduling date [ідеї] <p>Hi,</p><p><br></p><p>from our business needs, and with our experience with different type of campaigns, i would suggest to add schedule parameter to a campaign object. Currently the campaign object has hours and working days, and can have refrance to schedule template which can hold dates.</p><p><br></p><p>i think it should be much easier and convenient to switch it:</p><p>schedule template define working hours + optional dates</p><p>but basic campaign "Active Period" must have date option as well.</p><p><br></p><p>the Opening hours rule should provision the campaign date to keep the SYSTEM running as we want. which i think it alredy does.</p><p><br></p><p>Thanks,</p><p>Yohai</p><br/><br/>запропонував(ла): Yohai AlloucheYohai Allouchehttps://wombatdialer.userecho.com/users/14-yohai-allouche/topics/tag:wombatdialer.userecho.com,2015-07-06:/communities/1/topics/13-high-capacity-dialing/2015-07-06T07:39:30+00:002015-07-06T07:39:30+00:00High capacity dialing [ідеї] We have an article about large scale dialing with Asterisk and Wombat: <span>http://blog.wombatdialer.com/post/121914898366/power-dialing-its-best</span><br/><br/>запропонував(ла): WombatSupportWombatSupporthttps://wombatdialer.userecho.com/users/1-wombatsupport/topics/tag:wombatdialer.userecho.com,2015-07-06:/communities/1/topics/16-spanish-introduction-video/2015-07-06T07:38:32+00:002015-07-06T07:38:32+00:00Spanish introduction video [ідеї] We have an introductory video tutorial in Spanish: <span>https://www.youtube.com/watch?v=g4hkCmKu5BQ&feature=youtu.be</span><br/><br/>запропонував(ла): WombatSupportWombatSupporthttps://wombatdialer.userecho.com/users/1-wombatsupport/topics/tag:wombatdialer.userecho.com,2015-05-12:/communities/1/topics/7-include-statusext-csv-file-in-email-reports/2015-05-12T08:53:54+00:002015-05-12T08:53:54+00:00Include StatusExt CSV file in Email reports [ідеї] [виконано]StatusExt report as CSV can be included in the email report.<br/><br/> WombatSupport відповів(ла):<br/>AMIThttps://wombatdialer.userecho.com/users/11-amit/topics/tag:wombatdialer.userecho.com,2015-05-12:/communities/1/topics/11-create-help-on-configuring-emails/2015-05-12T08:53:24+00:002015-05-12T08:53:24+00:00Create Help on configuring emails [ідеї] [виконано]<br/><br/> WombatSupport відповів(ла):<br/>AMIThttps://wombatdialer.userecho.com/users/11-amit/topics/tag:wombatdialer.userecho.com,2015-05-12:/communities/1/topics/6-start-date-and-end-date/2015-05-12T08:52:37+00:002015-05-12T08:52:37+00:00Start Date and End Date [ідеї] [виконано]It would be nice to queue campaigns to start and stop on particular dates.<br/><br/> WombatSupport відповів(ла):<br/>David Okamotohttps://wombatdialer.userecho.com/users/8-david-okamoto/topics/tag:wombatdialer.userecho.com,2015-05-12:/communities/1/topics/9-wombatdialer-090-released/2015-05-12T08:51:33+00:002015-05-12T08:51:33+00:00WombatDialer 0.9.0 released [ідеї] The new version of WombatDialer introduces a number of interesting changes - multiple languages, new GUI and powerful APIs. Full story here: <span><a href="http://blog.wombatdialer.com/post/118693102176/wbt090">http://blog.wombatdialer.com/</a><a href="http://blog.wombatdialer.com/post/118693102176/wbt090"></a></span><br/><br/>запропонував(ла): WombatSupportWombatSupporthttps://wombatdialer.userecho.com/users/1-wombatsupport/topics/tag:wombatdialer.userecho.com,2014-11-29:/communities/1/topics/12-wombatdialer-080-released/2014-11-29T07:36:53+00:002014-11-29T07:36:53+00:00WombatDialer 0.8.0 released [подяки] [thanks]A new version of WombatDialer is available - see <a>http://blog.wombatdialer.com/post/99396550116/rel080</a><br/><br/> WombatSupport відповів(ла):<br/>WombatSupporthttps://wombatdialer.userecho.com/users/1-wombatsupport/topics/tag:wombatdialer.userecho.com,2014-11-29:/communities/1/topics/1-auto-start-campaign-as-per-scheduled-date-time/2014-11-29T07:36:21+00:002014-11-29T07:36:21+00:00Auto Start Campaign as per scheduled date & time [ідеї] [under review]Campaigns should have a functionality to be scheduled to run on specific date and time.<br/><br/> WombatSupport відповів(ла):<br/>Please upvote <a href="http://wombatdialer.userecho.com/topic/526333-start-date-and-end-date/" style="">http://wombatdialer.userecho.com/topic/526333-start-date-and-end-date/</a># it is the same thing.AMIThttps://wombatdialer.userecho.com/users/11-amit/topics/tag:wombatdialer.userecho.com,2014-11-29:/communities/1/topics/10-tracking-agent-activity/2014-11-29T07:34:32+00:002014-11-29T07:34:32+00:00Tracking agent activity [ідеї] [виконано]<p>I would like to have a way to see from the Live page which agent is connected to when using an EP of type queue. This would make monitoring easier.<br></p><p><br></p><br/><br/> WombatSupport відповів(ла):<br/>WombatHunterhttps://wombatdialer.userecho.com/users/2-wombathunter/topics/tag:wombatdialer.userecho.com,2014-11-29:/communities/1/topics/5-add-statusext-to-the-csv-export-in-reports/2014-11-29T07:26:24+00:002014-11-29T07:26:24+00:00Add StatusExt to the CSV export in Reports [ідеї] [виконано]When feeding Wombat extended status information it shows in the web report, but not in the csv. This would be useful as we export the details back to clients.<br/><br/> WombatSupport відповів(ла):<br/>This is fixed in the current beta release. Feel free to contact us to get a beta build.Bruce Reeveshttps://wombatdialer.userecho.com/users/9-bruce-reeves/topics/tag:wombatdialer.userecho.com,2014-09-17:/communities/1/topics/4-black-list-numbers-robinson-list/2014-09-17T14:58:05+00:002014-09-17T14:58:05+00:00Black list numbers (Robinson List) [ідеї] [виконано]<p>Would like to be able to create a "Black List Number", a special number list that would be checked before doing any call.. If a number is included on this black list, the number should not be contacted (because it is a customer that has requested not to be disturbed by marketing calls).</p><p><br></p><p>This is known as "Robinson list" ( <a href="http://en.wikipedia.org/wiki/Robinson_list"></a><a href="http://en.wikipedia.org/wiki/Robinson_list">http://en.wikipedia.org/wiki/Robinson_list</a> )</p><br/><br/> WombatSupport відповів(ла):<br/>Andres Gorostidihttps://wombatdialer.userecho.com/users/3-andres-gorostidi/topics/tag:wombatdialer.userecho.com,2014-09-17:/communities/1/topics/8-live-campaign-sort/2014-09-17T14:57:50+00:002014-09-17T14:57:50+00:00Live Campaign Sort [ідеї] [виконано]<blockquote style="margin: 0 0 0 40px;"><p>I would like to have a way to sort the names of campaigns in the Live screen. We use unique names for our campaigns and we have a tone of them. It would be so much easier for us to find the campaigns if they were in alphabetical order instead of sorted by creation from oldest to newest.</p></blockquote><br/><br/> WombatSupport відповів(ла):<br/>Keith Radognahttps://wombatdialer.userecho.com/users/4-keith-radogna/topics/tag:wombatdialer.userecho.com,2014-09-17:/communities/1/topics/14-exporting-campaign-reports/2014-09-17T14:57:25+00:002014-09-17T14:57:25+00:00Exporting campaign reports [ідеї] [виконано]There should really be a way to export the information from a campaign report to CSV or Excel. Right now you can only export to a different list which I do not find very useful. <br><p><br></p><br/><br/> WombatSupport відповів(ла):<br/>Carlos Chavezhttps://wombatdialer.userecho.com/users/5-carlos-chavez/topics/tag:wombatdialer.userecho.com,2014-09-17:/communities/1/topics/2-mail-sending-upon-campaign-completion/2014-09-17T14:57:01+00:002014-09-17T14:57:01+00:00Mail sending upon campaign completion [ідеї] [виконано]<p>It would be would great if it would be possible that a Campaign could send an automatic email upon completion. It could be something like this:<br><br>Campaign Name:<br>Start Time:<br>End Time: </p><p><br></p><p></p><table><tbody><tr><td><p>Statistics for selected calls</p></td></tr><tr><td><table><tbody><tr><td>Number of calls:</td><td><p>61432</p></td></tr><tr><td>Total talk length:</td><td><p>1950029 s.</p></td></tr><tr><td>Total wait pre:</td><td><p>2815 s.</p></td></tr><tr><td>Total wait after:</td><td><p>1161183 s.</p></td></tr><tr><td>Total used time:</td><td><p>3114029 s.</p></td></tr></tbody></table></td></tr><tr><td><p>Calls per trunk</p></td></tr><tr><td><table><tbody><tr><td>XXXXX</td><td>61432</td><td>100%</td></tr></tbody></table></td></tr></tbody></table><table><tbody><tr><td><p>Call outcomes</p></td></tr><tr><td><table><tbody><tr><td>RS_BUSY</td><td>1099</td><td>1%</td></tr><tr><td>RS_LOST</td><td>112</td><td>0%</td></tr><tr><td>RS_NOANSWER</td><td>11069</td><td>18%</td></tr><tr><td>RS_NUMBER</td><td>12</td><td>0%</td></tr><tr><td>RS_REJECTED</td><td>11936</td><td>19%</td></tr><tr><td>TERMINATED</td><td>37204</td><td>60%</td></tr></tbody></table></td></tr><tr></tr><tr><td><br></td></tr></tbody></table><br><p></p><br/><br/> WombatSupport відповів(ла):<br/>Rabih R. Bou Orm A.https://wombatdialer.userecho.com/users/6-rabih-r-bou-orm-a/topics/tag:wombatdialer.userecho.com,2013-06-12:/communities/1/topics/3-wombatdialer-070-released/2013-06-12T08:22:42+00:002013-06-12T08:22:42+00:00WombatDialer 0.7.0 released [ідеї] <p>Version 0.7.0 of WombatDialer was released - see <a href="http://blog.wombatdialer.com/">http://blog.wombatdialer.com/</a> for details. </p><p>We welcome your comments.</p><br/><br/>запропонував(ла): WombatSupportWombatSupporthttps://wombatdialer.userecho.com/users/1-wombatsupport/topics/